PRIVACY POLICY

We receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login data, email address, password, computer information and connection and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and methods used to navigate off-page. We also collect personally identifiable information (including names, email, password, communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations, and personal profile.

 

When you make a transaction on our website, as part of the process, we collect personal information you provide to us, such as your name, physical address and email address. Your personal information will be used only for the specific reasons indicated above.

 

We collect such personal and non-personal information for the following purposes:

  1. To provide and operate the services;

  2. To provide our users with continuous customer support and technical support;

  3. To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages;

  4. To create aggregate statistical data and other aggregated or deduced non-personal information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell you our products and services. Your data can be stored through Wix.com data storage, Wix.com databases, and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you about your account, to resolve issues with your account, to resolve a dispute, to charge fees or money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or when necessary to contact you. to enforce our User Agreement, applicable national laws and any agreements we may have with you. To this end, we may contact you by email, telephone, text message and postal mail.

 

If you do not want us to process your data, contact us at info@pilatespoblenou.com

 

We reserve the right to change this privacy policy at any time, so please review it frequently. The changes and clarifications will take effect immediately after their publication on the website. If we make substantial changes to this policy, we will notify you that it has been updated, so that you know what information we collect, how we use it, and under what circumstances, if applicable, we use or disclose the information.

 

If you wish: to access, correct, modify or delete any personal information we have about you, you are invited to contact us at info@pilatespoblenou.com